Frequently Asked Questions

 

What do your bracelets look like?

These are the same bracelets you probably remember from when you were a kid. They are time tested, stylish and tough. The only difference is we now laser mark them, an alternative to drag engraving. Laser marking is just as durable as drag engraving and much easier to read. Engraving is included with the bracelet at NO ADDITIONAL charge. Your personalized bracelet is laser marked on the underside of the bracelet.
 

How do I size my bracelets?

Because sizing is best done while the child is present, we currently don't size bracelets. Sizing is fairly easy by removing links from the chain and re-hooking the jump rings or simply fastening the clasp further up the chain.

 

How long does it take to receive my bracelets?

Most bracelets are shipped within 1-3 business days. Order generally can take from 3-10 business days in transit after we ship your order. Please allow enough time for delivery. Other shipping options may be available at time of checkout. We are not responsible for lost, damaged, late or misdirected mail.

 

What are the child id bracelets made of?

Our child id bracelets are made of durable stainless steel. Stainless steel is tough and will not rust. They are designed so kids don't have to take them off for playing, swimming or bathing.
 

Do you offer discounts?

Yes. Although we have a terrific price when you buy just one, we have a excellent price structure when you buy two or more. The buy 3 get 1 FREE is our most popular package.
 

Can I fax you my order?

Yes. Simply choose your package and then print out the form . You will also need to print out the payment form too. Complete both forms and fax to (916) 405-3729

 

Can I mail you my order?

Yes. Simply choose your package and then print out the form . You will also need to print out the payment form too. Complete both forms.

Mail to: IDTAGS.COM
4801 LAGUNA BLVD.
SUITE 105-335
ELK GROVE, CA 95758

 

What forms of payment do you accept?

We accept checks, money orders, cashier checks, Visa, Mastercard, Discover and American Express. Make checks payable to IDTAGS.COM. Returned checks are subject to a $25 fee.

 

How do I contact you?
 

Email us at sales@idtags.com . We will do our best to get back with you the same day.

 

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